Missed Episode 1 of the Remote Access Redefined Podcast?
Before we give you a glimpse into what’s awaiting in episode 2, there’s something else you need to know. If you’re new to the Remote Access Redefined Podcast, that is.
Episode 1 is the perfect starting point for your journey into remote access integration. Host Nick Cavalancia and RealVNC’s Dom Parkes discuss the foundation of integrating remote access into your product. They talk differences and advantages of the OEM and SDK approaches, so the episode is a must-listen if you’re exploring an integration strategy. Not only that, but they also discuss some great real-world use cases.
You can find all the links to listen on your preferred podcast platform on our dedicated site, here, as well as in the Episode 1 blog.
Now, if episode 1 was talking about remote access integration in general, episode 2 is more specific. Nick and Dom are looking into how incorporating secure remote access can completely transform healthcare. But the insights in the episode will apply to any implementation, whatever your field of activity. Let’s take a sneak peek at three insights from episode 2!
1. Faster Support for Cardiac Solutions
A leader in cardiac health devices, Biotronik has used remote access integration to optimize its operations.
BIOTRONIK implemented RealVNC Connect to enable remote, instant assistance. They were previously dependent on traditional on-site support. This helped boost efficiency, reduced costly travel time, and strengthened their reputation for reliability.
LiveSupport, based on RealVNC technology, allows the company to deliver instant, remote support. This helps them boost operational reliability. The integration eliminates costly travel, improving customer service and ensuring improved patient care. Most importantly, RealVNC’s robust security ensures seamless operations while safeguarding sensitive health data.
2. Reduced Downtime in Medical Settings
Remote access integration is ideal for keeping medical equipment running seamlessly. Integrating RealVNC’s technology into surgical systems for cataract and retinal procedures allows for support to be provided quickly, keeping downtime to a minimum. That means less time wasted for both patients and medical staff.
Furthermore, as issues get resolved remotely, IT support staff can easily support several sites. And this, without travel costs.
3. Sensitive Data Requires Secure Solutions
Healthcare is a highly regulated field, which means that remote access solutions must prioritize data protection. Episode 2 discusses how RealVNC helps safeguard sensitive information with features like end-to-end encryption, multi-factor authentication, and role-based permissions.
To comply with regulations such as HIPAA, these security features are essential.
Check Out Episode 2 Today!
You can listen to the podcast on all the major platforms. This includes Spotify, Apple Podcasts, Amazon Music or YouTube Music. Find all the available options on the Remote Access Redefined page.
To make things even easier, you can watch a video version of the first episode below.
